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7 The Court Yard, Holding Street, Rainham, Kent ME8 7HE.   Telephone 01634 365469    Email Email
Referral & Allocation


Referrals can be made to Medway Cyrenians through various routes (including self-referral). All clients will start their journey with us at the direct access project. We deal with all referrals promptly, fairly and consistently and allocations are decided on a case-by-case basis. Referrals are seen at interview surgeries, usually within a day or two of contact and dependent upon level of demand.

Allocations are decided against specific information disclosed by the person at interview, routine background checks and the current group dynamic at the project. Risk assessments are undertaken to identify who is in greatest need at the date a room becomes available and the client will be contacted and offered a room. The allocation decision is based on the individuals personal risk around basic health and safety as well as the impact on the group dynamic at the project.

We are usually unable to cope with the level of demand placed upon us. Details of the individual are held centrally and shared with other supported housing providers in Medway in order to reduce the time that individuals wait for accommodation.


Direct Access (0-3 months stay on average)

1st Stage Move-on (6 months stay on average)

2nd Stage Move-on (6-12 months)

3 bed shared house (length of stay varies)

Resettlement / Outreach service

Client's Stories



Charity no. 1037970
Company no. 2897827